Privacy Policy

Privacy Policy

Information We Collect

When you place an order or contact us, we collect:

  • Your name, email address, and shipping address
  • Order details and communication history
  • Payment information (processed securely through Shopify Payments / PayPal—we do not store credit card details)

How We Use Your Information

We use your information solely to:

  • Process and ship your orders
  • Communicate about your orders and quotes
  • Provide customer support
  • Send order confirmations and shipping updates

We Do Not

  • Sell, rent, or share your personal data with third parties
  • Use your data for unsolicited marketing
  • Store payment card information

Data Security

Our store is hosted on Shopify, which provides industry-standard security including SSL encryption. Your payment information is processed through secure, PCI-compliant payment gateways.

Cookies

Our site uses essential cookies required for the shopping cart and checkout to function. We may also use analytics cookies to understand site traffic.

Your Rights

  • You can request a copy of the personal data we hold about you
  • You can request that we delete your personal data
  • You can opt out of marketing communications at any time

Contact

For privacy-related questions, contact us at lumingtrade@gmail.com.